Work Experience
Data Lineage & Governance / Salesforce, Data Cloud
- Owned end-to-end product design for Data Lineage in Salesforce Data Cloud from 0-to-1 through GA, defining the product vision, interaction model, and scalable design system for exploring provenance, transformations, and dependencies across complex enterprise data; showcased in Data 360's main keynote at Dreamforce 2026 to 250K+ customers.
- Designed and built a contextual lineage experience, introducing a new in-context interaction model for tracing object-level dependencies.
- Designed governance workflows for Data Cloud, including Multi-Org Policies for role-based access across connected orgs and an AI-powered status dashboard for auto-tagging and real-time privacy risk monitoring.
- Designed Private Connect workflows for configuring secure private routes between Data Cloud and third-party tools like Databricks and Snowflake, turning complex cross-platform infrastructure setup into a clear, guided experience.
- Designed troubleshooting workflows for Salesforce's AI Agent Builder, enabling users to trace dependencies, diagnose failures, and understand downstream impact — reducing task completion time by 35%.
Remember
- Led the redesign of Remember, a wellness-focused journaling app, to improve user retention through thoughtful UX and habit-forming features.
- Collaborated closely with the founder to redesign the end-to-end product — information architecture, core flows, AI interaction model, and visual identity — with an emphasis on AI-powered insights to surface meaningful patterns in users' journaling history.
- Shipped the redesigned app in Fall 2024, resulting in improved usability and a 60% increase in user downloads in the App Store.
Code Builder / Salesforce, Platform
- Redesigned the onboarding experience and core UI for Code Builder, Salesforce's web-based IDE, driving adoption among 50k+ users; showcased at Dreamforce 2023.
- Ran user research and rapid prototyping to respond to developer needs and fast-changing product priorities.
- Built a reusable design system and established a design QA process with engineering that was adopted across team workflows and reused across multiple workstreams, improving implementation quality and consistency.
Salesforce Functions / Salesforce, Platform
- Designed a monitoring and diagnostics dashboard for Salesforce Functions, helping developers and administrators track latency and errors and diagnose performance issues.